Customer Care

Your Partner in Shipping Success

At Tradelink International, we understand that the journey of a package is not simply a logistical process; it is a commitment to deliver promises, reliability, and trust. Our Customer Care services embody this ethos, serving as the cornerstone of our business. We believe that exceptional service does not end when a package leaves our hands—it is an ongoing commitment to your satisfaction.

24/7 Support, Just for You

  • Always at Your Service

Our commitment to you goes beyond business hours. Our 24-hour Customer Service Cells are manned by dedicated professionals, ensuring that your queries are met with prompt and accurate responses, no matter the time of day. Whether you have questions about shipments, services, or any logistics-related concerns, we are here to provide the answers you need.

  • Guiding You Every Step

Shipping can be complex, especially when it involves international logistics. That is why we offer professional guidance and comprehensive information on shipment acceptance criteria. We believe in preventing issues before they occur. Our experts are ready to assist you in navigating the intricacies of shipping, ensuring your shipments meet all requirements seamlessly.

The Power of Information: Real-Time Tracking

We understand the importance of staying informed about your shipments. That is why we offer online tracking services that provide real-time status updates. With just a few clicks, you can keep a watchful eye on your important and urgent shipments until they reach their destination safely.

Local Reach, Global Excellence: Intra-City Efficiency

In major locations, our fleet of vehicles ensures swift intra-city pick-ups and deliveries. This not only enhances speed but also ensures the safety of your shipments while they are on the road. We pride ourselves on our local reach and the ability to serve you efficiently within your city.

Your Trusted Shipping Partner

  • Years of Experience

With nearly two decades of experience, Tradelink International has built a legacy of reliability and trust. We have handled millions of documents, parcels, and freight consignments, understanding that each one carries more than just goods—it carries promises, commitments, and expectations.

  • Global Network, Local Presence

Our extensive network of international courier, cargo, and logistics services allows us to provide you with economical and express options. We have strategically located our warehouses across India to optimize storage, distribution, and order dispatch times. Wherever you are, we are there with you.

Your Journey, Our Responsibility

When you choose Tradelink International, you are not just selecting a logistics provider; you are choosing a partner in your shipping success. We recognize that every package represents a commitment to someone, somewhere. That is why we take on the responsibility of ensuring safe, prompt, and reliable deliveries.

Our Customer Care services are more than just a department; they are a testament to our dedication to serving you. We are here to address your concerns, provide guidance, and ensure that your shipping experience with us exceeds your expectations. Trust Tradelink International as your shipping partner, and we will navigate the world of logistics together, delivering on our promises every step of the way.

Our Services

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